New Account Verification Code

Validating your email address is the first step in setting up your Shoobx account! This article will spell out the process for you.

1. After receiving the initial 'welcome email' from your company and Shoobx, you'll begin setting up your account by clicking the link provided in the email.
2. After following the link and creating your account, you'll be redirected to a page that asks for a verification code.
3. Shoobx automatically sends this verification code via email once you create your account, so it should be waiting for you in your inbox.
   • The email containing your verification code will be titled "Verify Your Email Address with Shoobx" and come from noreply@shoobx.com.
   • The code is valid for 1 hour, so please do not wait to verify your email (although you can have the email resent with a new code).
   • Simply enter your code on the screen, and you're good to go!

I didn't receive my account verification email:

• Confirm that you are checking the correct email account and that you entered the right email address
• Check spam, junk, and trash. If you find us in one of these places, be sure to add us to your safe sender/contacts list to ensure that you receive all future Shoobx emails.
• Try resending it, just in case. We have a handy "resend" button option here:
  
• Still stuck? Email support@shoobx.com and we'll be able to help! 

Additional Resources:

Manage Your Profile

Activating Your Account

Passwords on Shoobx

If you have any questions that are not addressed in this article let us know by emailing support@shoobx.com!