Your personal profile is a one-stop-shop for viewing and updating your account details. You can also review information about your current employment and perform important updates here, such as changing your email addresses and signature.

You can access your profile from the platform's toolbar:

In your profile, you can:

• Update profile picture
• Update signature
• Change your password
• Manage your email addresses
• Change your address
• View employment details

Update Profile Picture, Signature, or Name

Your profile picture can be updated by uploading a photo on the “My Account” tab of your Profile page. From here you can also update your signature. This is also where you can change your official name in Shoobx.

Change Your Password

A link to reset your password will be sent to your recovery email address if you click the "Reset Password" button, visible in the screenshot above. Keep in mind this may not be the same email address you use to access Shoobx. If you have forgotten your password and cannot log in to your Shoobx account, please visit Passwords on Shoobx for more details.

Manage Your Email Addresses

Emails in Shoobx must be verified before Shoobx will use them. After you enter an email address, the platform will send an email with a link to confirm that email address. After you click the verification link, you will be able to add that email to the verified list.

Account Recovery Settings

You can log in to your account with any of your verified email addresses. However, a request for a forgotten password will only go to the account recovery email address or as a text message to the phone number you've designated in the "Account Recovery" section of your profile. 

Should you use an email address for account recovery purposes, it should be an email address you expect to have long after your affiliation with your current company has ended. It will continue to be your login, as well as the address to which a reset email will be sent any time “forgot password” is selected.

Work Email Address

The “Work Email Address” is set by your company and cannot be changed.

Preferred Email versus Other Emails

Under the "Emails" tab you can see not only your Preferred Email, but also the other emails you've listed. The platform will email your preferred email for standard notifications (signing documents, reminders, etc.) excluding password reset emails. If your preferred email is NOT your work email, then Shoobx will email not only your preferred email for these email notifications, but also your work email.

If you have also put other addresses here that are NOT a preferred or work email address, then these other emails will not receive notifications, but you will be able to login with these emails.

Change Your Address

There are tabs for changing your contact information, address, and emergency contact information on the My Profiles page. Make the necessary updates and save your changes.

View Employment Details

If you are an employee of the company, you can find information about your salary, start date, title, and more under Current Employment tab.

View Access Level

You'll click on the "permissions" tab on the left, and this will allow you to view what access you have under "Company Access."

Additional Resources:

• What is Shoobx?
• Activating Your Account
• Resetting and Changing Your Password
• New Account Verification Code

Screenshots are for illustrative purposes only.

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